|Your Privacy Online|
Cellularcity.com is committed to ensuring your privacy as a customer. You can be confident that we do not sell or exchange any names, e-mail, or any other information about our online customers, with third parties.
For customers who make a purchase at Cellularcity.com, we do collect information on which pages are accessed at our site. We use this information to improve your overall shopping experience at Cellularcity.com. In an effort to offer you the most current products, we may contact you with news about Cellularcity.com products, services and events. If, for any reason, you would like to be taken off our email list, please contact us via email at sales@Cellularcity.com.
If you still have any concerns about ordering via the Internet, you may call us at 949-351-4917 and order directly with one of our representative.
How To Order and Payment Methods
Online Orders: You can place your order online by completing the order form. We accept Master Card, VISA, Discover, and American Express . Please ensure that your billing information is exactly as it appears on your credit card billing statement. Any error in completing this form may result in the delay or cancellation of your order. Please also complete the contact information, so we can contact you if we need more information to complete the order. All contact information is strictly for order processing only. We will not release this information to anyone.
Phone Orders: To place an order through telephone with one of our Sales Representatives, just call us at 949-351-4917. We will accept Master Card, VISA, Discover, American Express, COD (Cash On Delivery) and Check or Money Order (Allow 14 days for processing checks greater than $500.)
It is not necessary to have the part number before you call. We are open from 9:00 a.m. until 5:30 p.m. PST Monday Through Friday.
FAX Orders: To place an order by fax, use our Online Ordering System to generate your order, and then print out the order. Then fax it to 949-679-7871 with your credit card information including type of credit card, credit card number, expiration date, credit card billing address, and shipping address if it is different from the billing address. We accept Master Card, VISA, Discover, American Express, COD and Check or Money Order (Allow 14 days for processing checks greater than $200.)
You may return most items sold by CellularCity.com within 30 days for a full refund.
We cannot accept certain items including:
Any item that is returned more than 30 days after the date of purchase.
Any software or disposable items such as 3D holograms and internal antennas stickers (taken out of its plastic wrap).
Any item that is not in its original condition, is damaged, or is missing parts.
In addition, all our after-market products are backed with one-year warranty against defects for replacement or credit.
For OEM (Original Equipment Manufacturer) products, in the event that a product does require service or replacement after the 30 days period, warranties and services may vary upon manufacturers. You are required to contact the manufacturer directly for details.
All orders will be shipped by either USPS Mail, USPS Priority Mail, or UPS Ground at your choice when you place your order. We offer free shipping for ALL orders shipped by USPS Mail and $9 for either USPS Priority Mail or UPS Ground. Our standard carrier is USPS. Most orders received before 1:00pm PST, Mon-Fri, will be shipped the same day. We will contact you via email if there are any questions or changes. Once the order is placed and accepted, you will receive an email to confirm your order. You will also be able to get the tracking number online and by email.
Important Disclaimer: CellularCity is not responsible for delay in shipping due to circumstances beyond our control. In addition, CellularCity is not liable for any damage or loss incurred as a result of shipping and handling.
Access to and use of this Internet site (the "Site") is provided subject to these terms and conditions. PLEASE READ THESE TERMS CAREFULLY, BECAUSE USE OF THE SITE CONSTITUTES ACCEPTANCE OF THESE TERMS AND CONDITIONS.
Although CellularCity attempts to provide information that is useful, CellularCity cannot possibly insure the accuracy of all of the information at all times, including pricing, product editorials, and product specifications. You should not rely on the information in situations where its inaccuracy would cause you to suffer any significant loss. Accordingly, CellularCity SHALL NOT BE LIABLE UNDER ANY CIRCUMSTANCES for any incidental or consequential damages caused directly or indirectly IN CONNECTION WITH OR AS A RESULT OF THE INFORMATION OR THE PRODUCTS on this site.
CellularCity reserves the right to change prices or discontinue products at any time with no prior warning. However, in case of discrepancy in product pricing and/or availability, CellularCity will contact the customer and inform the changes before order is processed
Contact us for any phone models/products you can not find, or any questions or comments.
Contact us by phone: 949-351-4917
Contact us by email: firstname.lastname@example.org